This is an informational translation. In case of any discrepancy, the Spanish version prevails.
The Holder of this website informs you about its Privacy Policy regarding the processing and protection of the personal data of users and customers that may be collected through browsing or the contracting of services on this website.
In this regard, the Holder guarantees compliance with the regulations in force on personal data protection, as set out in Regulation (EU) 2016/679 and in Organic Law 3/2018 on Personal Data Protection and the guarantee of digital rights. Use of the website implies acceptance of this Privacy Policy, as well as of the conditions included in the Legal Notice.
Data controller
Principles applied in data processing
In processing your personal data, the Holder applies the following principles:
- Lawfulness, fairness and transparency: the Holder will always require your consent for the processing of your personal data, which may be for one or several specific purposes that you will be informed of beforehand with complete transparency.
- Data minimisation: the Holder will ask you only for the data strictly necessary for the purpose or purposes for which it requests them.
- Storage limitation: the data will be kept for the time strictly necessary for the purpose or purposes of the processing.
- Integrity and confidentiality: your data will be processed in such a way that its security, confidentiality and integrity are guaranteed. The Holder takes the necessary precautions to prevent unauthorised access to or misuse of its users' data by third parties.
Collection of personal data
To browse https://transportesdirectos.es/ you do not need to provide any personal data. The cases in which you do provide your personal data are the following:
- When you get in touch through the contact form.
- When you send an email or call by phone to request information or a quote.
Purpose of the processing of personal data
When you contact the Holder, you are providing personal information for which the Holder is the controller. This information may include your name or your company's name, email address, phone number and the details of the shipment you enquire about (origin, destination, type of service, weight, pallets and message). By providing this information, you consent to it being collected, used, managed and stored by the Holder, only as described in the Legal Notice and in this Privacy Policy.
Contact form: the data is used to answer your enquiries, prepare the quote you request and coordinate the service, as well as to deal with any question, complaint or comment about the information on the website, the services provided or the processing of your personal data.
There are other purposes for which the Holder processes your personal data:
- To ensure compliance with the conditions set out in the Legal Notice and in applicable law.
- To support and improve the services offered by this website.
- To analyse browsing through analytics cookies, only if you accept them (see the Cookie Policy).
The data you provide to the Holder will be located on the servers contracted by the Holder.
Security of personal data
To protect your personal data, the Holder takes all reasonable precautions and follows industry best practices to prevent its loss, misuse, improper access, disclosure, alteration or destruction.
Cookies, analytics and web browsing
This website uses Google Analytics, a web analytics service from Google, only if you accept analytics cookies in the notice that appears when you arrive. You can find the details in the Cookie Policy. When you browse https://transportesdirectos.es/, and always with your consent, non-identifying data may be collected, which may include the IP address, a record of how the site and its services are used, browsing habits and other data that cannot be used to identify you. The Holder uses the information obtained to produce statistics, analyse trends, administer the site and study browsing patterns.
Legal basis for data processing
The legal basis for processing your data is consent. To contact the Holder through the form you must accept this Privacy Policy.
Categories of personal data
The categories of personal data processed by the Holder are identification and contact data.
Recipients
You can request more detailed information about the recipients of your data by sending an email to info@transportesdirectos.es, indicating the specific processing whose recipients you want information about.
Your rights
Regarding your personal data you have the right to:
- Request access to the data stored.
- Request its rectification or erasure.
- Request the restriction of its processing.
- Object to the processing.
- Request the portability of your data.
The exercise of these rights is personal and must therefore be exercised directly by the data subject, by contacting the Holder. To exercise them you must send an email to info@transportesdirectos.es together with valid proof of identity, such as a copy of your ID card (DNI) or equivalent. The exercise of your rights does not include any data that the Holder is obliged to keep for administrative, legal or security purposes.
You have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if you consider that the processing of personal data concerning you infringes the Regulation.
Accuracy and truthfulness of personal data
You undertake that the data provided to the Holder is correct, complete, accurate and up to date, and to keep it duly updated. As a user of the website you are solely responsible for the truthfulness and correctness of the data you submit, releasing the Holder from any liability in this respect.
Acceptance and consent
As a user of the website you declare that you have been informed of the conditions on the protection of personal data, and you accept and consent to its processing by the Holder in the manner and for the purposes indicated in this Privacy Policy.
Changes to the Privacy Policy
The Holder reserves the right to modify this Privacy Policy to adapt it to legislative or case-law developments, as well as to industry practices. These policies will remain in force until they are modified by others duly published.